Last year we announced that TALKINGTECH had been acquired by data and analytics company, illion.

Since then, we have had access to illion’s extensive data and analytics capabilities. We are looking forward to enhancing and expanding our offering by embedding illion’s analytics solutions into our existing products and services to allow you to manage your customer interactions even more effectively. 

It is with great excitement that we now announce that we will formally be integrating our branding, and TALKINGTECH will now be presented as illion Digital Tech Solutions. We’ve chosen this branding as it captures our position while embedding us as part of the illion family. Importantly, we will retain our product names so that things remain simple for our clients.

We are also updating the name of our legal entities:

  • From TalkingTech (Aust) Limited to illion Digital Tech Solutions (Aus) Limited.
  • From TalkingTech Limited to illion Digital Tech Solutions Limited 
  • From TalkingTech UK Limited to illion Digital Tech Solutions UK Ltd 
  • From TalkingTech Canada Limited to illion Digital Tech Solutions Canada Ltd 
  • From TalkingTech South Africa Pty Ltd to illion Digital Tech Solutions South Africa Pty Ltd 
  • From TalkingTech (US) Ltd LLC to illion Digital Tech Solutions (US) LLC

Our branding change will transition between now and the end of March, while the company name change will formally take place on Friday 22 March, along with many of the Group’s other subsidiary brands, such as TINZ, Inteflow, BitData, TenderLink, Proviso, and Index Partners.

What does this mean for you?

There will be a noticeable refresh of the corporate branding of our brand online, and in letters and emails. Other than that, it’s business as usual:

  • We will continue to offer the same high standard of services as delivered under the previous naming model, and there will be no interruption to any of our current services
  • As only the names of brands are changing, and not the underlying legal entity or company number, any agreement you currently have with TALKINGTECH will remain in full force and effect, on the same terms and conditions as currently in place
  • There has been no change to your contract; this is not an assignment of rights, a sale of business or a change of control. The only change that will be made is a change to the name. No contract variation or written approval is required.  If you are currently invoiced by TALKINGTECH, your invoices will begin to come from illion, but there will be no further changes, for example, to ABNs or other invoice details.
  • Our office locations, personnel and phone numbers will remain the same.

  • illion Digital Tech Solutions (Aus) Limited
    • Your invoices will come from illion Digital Tech Solutions (Aus) Limited, not TalkingTech (Aust) Limited – the logo on the invoices will also change.
    • Importantly, the company number (1055846) and the legal entity you are contracting with will not change.
    • Bank account and BSB numbers will remain the same so you will not have to change these details.
  • illion Digital Tech Solutions Limited
    • Your invoices will come from illion Digital Tech Solutions Limited, not TalkingTech Limited – the logo on the invoices will also change.
    • Importantly, the company number (1029874) and the legal entity you are contracting with will not change.
    • Bank account and BSB numbers will remain the same so you will not have to change these details.
  • illion Digital Tech Solutions UK Ltd 
    • Your invoices will come from illion Digital Tech Solutions UK Limited, not TalkingTech UK Limited – the logo on the invoices will also change.
    • Importantly, the company number (04046943) and the legal entity you are contracting with will not change.
    • Bank account and BSB numbers will remain the same so you will not have to change these details.
  • illion Digital Tech Solutions Canada Ltd
    • Your invoices will come from illion Digital Tech Solutions Canada Limited, not TalkingTech Holdings Canada Limited – the logo on the invoices will also change.
    • Importantly, the company number (BC1162529) and the legal entity you are contracting with will not change.
    • Bank account and BSB numbers will remain the same so you will not have to change these details.
  • illion Digital Tech Solutions South Africa Pty Ltd 
    • Your invoices will come from illion Digital Tech Solutions South Africa Pty Ltd, not TalkingTech South Africa Pty Ltd – the logo on the invoices will also change.
    • Importantly, the company number (2009/005665/07) and the legal entity you are contracting with will not change.
    • Bank account and BSB numbers will remain the same so you will not have to change these details.
  • illion Digital Tech Solutions (US) LLC
    • Your invoices will come from illion Digital Tech Solutions (US) LLC, not TalkingTech (US) Ltd LLC – the logo on the invoices will also change.
    • Importantly, the company number (4226026) and the legal entity you are contracting with will not change.
    • Bank account and BSB numbers will remain the same so you will not have to change these details.

What do you have to do?

  • If you reference or link to any of our websites from your website, you may need to update the linking URL, names, and logos; we will provide you with these files and details shortly
  • If your terms and conditions reference TALKINGTECH, you will need to update them wherever they appear, to reference illion. Your account manager will provide you with any detailed information you may need on this
  • If you reference TALKINGTECH in letters or communications to your customers, then this will need to be updated to illion; we will provide you with the details and files you need
  • When you log into impacted platforms you will see a new interface with the updated branding. The URL to access these platforms may also change in some cases.  We will provide the new details to you shortly and will redirect the existing URLs for a period of time after that before disabling the redirects
  • You will need to reflect the name change in your processes and systems, and that’s it.
    To reiterate, there has been no change to your contract or to our legal entity (other than a change of company name); this is not an assignment of rights, a sale of business, or a change of control.
    The only change that will be made is a change to the name of the legal entity.  No contract variation or written approval is required. 


We look forward to continuing our successful relationship with you as an even more integrated and holistic provider.  As always should you have any queries, please don’t hesitate to 
contact us.